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Michael's Mission
Our commitment is to build an atmosphere that encourages excellence in our employees, customer service and community.
Michael's Values Statement
To accomplish our mission, we are guided by a set of values that we all share.
- I will be courteous and friendly to all customers and coworkers.
- I will be honest and truthful in all I do.
- I will do my part to support a team environment and the goals of Michael's.
- I will work the hours I am scheduled and will report to work on time.
- I will keep my work environment clean and safe.
- I will continue to learn and grow, and teach others at Michael's.
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You may have noticed that are stores are not particularly fancy or new. All of our locations were abandoned gas stations that were both environmentally hazardous as well as being a blight in their respective neighborhoods. We chose to invest in those neighborhoods and clean up the sites and turn them into gathering places for friends and neighbors to meet. Our competition often builds new stores on what used to be productive farm lands, promoting urban sprawl. We think our customers understand and appreciate our commitment to great frozen custard, and our commitment to our community.
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